Products
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CUSTOMER SERVICE Course #3: Certification of Expert Customer Care
CourseCourse #3 outlines how to turn complaints into compliments through Game Face’s powerfully effective LEAAD Rule for Service™. Upon successful completion you'll receive a certificate validating your expertise in customer care.
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Sales Call Refreshers - #1. Prospecting
CourseBefore you send that email, place that phone call, or post on social media…
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Sales Call Refreshers - #2. Assessing
CourseBefore we pepper them with questions, let's strategically plan what questions to ask and how.
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Sales Call Refreshers - #3. Presenting
CourseBefore we “pitch” that presentation, let's review what to prepare and how to deliver.
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Sales Call Refreshers - #4. Proposal
CourseBefore we propose that solution, let's determine what to include and how to say it.
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Sales Call Refreshers - #5. Concerns
CourseBefore we address that concern, let's ensure we're taking the right approach and designing the right response.